Job Description

Insulspan (A Carlisle Company) a premier supplier of high performance structural insulated panels (SIPs) for use as walls, roofs, and floors in residential and commercial structures. Our customers are homeowners seeking energy efficiency, contractors who want a competitive edge, and building professionals who need comprehensive solutions. We are looking for a Sales Support Representative supporting our Blissfield, MI office.

Job Summary

The Sales Support Representative communicates with potential and existing customers, reviews project specifications and drawings, and prepares quotes on residential and commercial construction projects.

Duties and Responsibilities

• Answer and return customer phone calls, emails, and web inquiries
• Record customer inquiries in our customer relationship management (CRM) system
• Answer customer questions regarding their projects and our products
• Review project specifications and drawings, which includes reading blueprints and/or AutoCAD drawings
• Discuss and review project specifications with customers in order to accurately generate a quote, making recommendations as necessary
• Accurately complete project quote
• Generate sales contracts and changes orders
• Assist sales representatives as needed with customer support
• Attend and participate in sales meetings and trade shows when necessary

Required Knowledge/Skills/Abilities

• Knowledge of the construction industry required
• Able to read and interpret blueprints and building specifications
• Excellent communication skills
• High level of professionalism and integrity
• Excellent organizational, decision making and problem-solving skills
• AutoCAD and/or Bluebeam experience a plus
• Some travel may be required including site and installation assistance

Education and Experience

• 2+ years of work-related experience and/or Associates Degree in Construction Management or related field

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