Event Operations Associate Job at Becker's Healthcare, Chicago, IL

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  • Becker's Healthcare
  • Chicago, IL

Job Description

Event Operations Associate

At Becker’s Healthcare, we are committed to delivering trusted news and insights to healthcare executives and clinicians every day. As a rapidly growing multimedia and events firm, we bring the healthcare industry together through cutting-edge digital content, print publications, and immersive live and virtual event experiences.

We’re hard at work building the #1 multimedia company in healthcare by moving fast, thinking big, and continually raising the bar. To help us achieve our growth goals, we’re seeking an Events Operations Associate with a strong focus on organization and attention to detail to support the preparation and execution of our premier live and virtual events.

In this role, you’ll contribute to the full lifecycle of event production — from day-to-day operations to strategic initiatives — managing logistics, liaising with vendors and partners, supporting technology needs, and ensuring a seamless experience for attendees, speakers, and sponsors. You’ll work closely with event leadership to ensure every detail is flawlessly executed, whether it's a small task behind the scenes or a high-impact production moment.

This is an exciting opportunity for someone who thrives in a fast-paced environment, is passionate about hospitality and operational excellence, and is eager to make meaningful contributions across all aspects of event execution.

Key Responsibilities

Event Operations & Logistics

  • Support pre-event planning, onsite execution, and post-event wrap-up for both in-person and virtual events under the guidance of Event Team leaders. 
  • Responsibilities can include: managing and assisting with attendee experience, food and beverage coordination, hotel and venue logistics (including contracting and space utilization), vendor relations, setup and teardown logistics, budget tracking, marketing collateral, AV requirements, mobile app integration, and event registration systems.
  • Serve as a key technical subject matter expert during events, troubleshooting mobile app, registration software, and AV needs.
  • Coordinate signage, branding, and marketing collateral in collaboration with creative teams and external vendors before and during the events. Ensuring properly executing client orders.
  • Create, organize and maintain production timelines, run-of-show documents, and event checklists.
  • Manage third-party vendors to ensure consistency in their delivery of service for our business needs.
  • Lead logistics for virtual events including platform setup, speaker prep, and live execution.
  • Oversee shipping and receiving of event materials, merchandise, and equipment.

Cross-Functional Collaboration

  • Work closely with sales, client success, editorial, and data teams to ensure events meet strategic goals and deliverables.
  • Maintain ongoing communication with stakeholders to ensure all operational needs are organized, aligned and properly executed.
  • Provide support for client activations, partner deliverables, and special sponsor requests.

What Success Looks Like in This Role

  • Flawless event execution that enhances attendee, speaker, and partner satisfaction.
  • Strong attention to detail and the ability to anticipate operational needs before they arise.
  • Proactive identification and resolution of logistical or technical challenges.
  • Positive internal and external feedback related to professionalism and problem-solving under pressure.
  • Consistent, clear documentation and reporting of processes and outcomes.

Qualifications

  • Exceptional organizational and project management skills.
  • Comfortable with technology (e.g., event registration software, mobile apps, spreadsheets)
  • Excellent communication and interpersonal skills.
  • Demonstrated ability to multitask and thrive in deadline-driven environments.
  • Bachelor's degree in communications, marketing, hospitality, or related field preferred.

Benefits

  • Health Insurance
  • Vision Insurance
  • Dental Insurance
  • 401k
  • Generous PTO
  • Paternal Leave
  • Long-term Disability Insurance (LTD)
  • Employee Assistance Program (EAP)



Yearly Salary Range: $65,000-$80,000

Job Tags

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