Job Description

Your Team

Encore Fleet Services (an Encore company) is the powerhouse behind the flawless operation of our luxury coach fleet. With a focus on excellence and precision, our team ensures that every coach in our lineup meets the highest standards of performance, luxury, and reliability. We handle everything from thorough maintenance to meticulous cleaning and comprehensive refurbishments, preparing each coach for seamless service. Our commitment to "Delivering a Premium" is evident in the impeccable condition of our fleet and the unmatched reliability we provide to every client. At Encore Fleet Services, you'll join a dedicated team that values hard work and attention to detail. This is a place where your skills will contribute directly to our reputation as North America’s leader in luxury coach travel. Embrace the opportunity to grow with us and help maintain the standard of luxury and World Class Service that Encore is known for.

Your Role

As a Driver , specifically called an Entertainer Coach Operator (ECO) here at Encore, you are the external face of our organization, interacting with our clients on a daily basis. Your primary role involves defining the travel experience for clients in the entertainment industry, catering to a diverse array of high-profile clientele including musicians, politicians, celebrities, and other notable figures. Your responsibilities extend beyond driving, embodying Encore's commitment to luxury, comfort, and exemplary client service. In an environment that demands precision and professionalism, you will ensure the safety, satisfaction, and seamless travel experience of our clients. Confidentiality, integrity, and a passion for delivering excellence are key to this role. This position challenges you to blend superior driving skills with exceptional interpersonal abilities to uphold and enhance our reputation as the #1 and largest luxury coach touring company in the United States.

Compensation for this position is based on the Encore Day Rate, which will be shared with candidates during the interview process.

Responsibilities

Driving and Client Interaction

• Safely operate high-end, customizable entertainer coaches, adhering to all federal and state driving regulations.
• Maintain a professional demeanor and appearance, reflecting Encore's high standards in client-facing scenarios.
• Manage direct interactions with clients, ensuring all aspects of their travel experience meet Encore's standards of luxury and professionalism.

Vehicle and Compliance Management

• Conduct pre-trip and post-trip inspections to ensure the coach meets all safety and operational standards.
• Manage compliance with Department of Transportation (DOT) regulations, including Hours of Service (HOS), vehicle maintenance, and documentation.
• Address over-the-road failures and coordinate with Encore Fleet Services for prompt resolution.

Minimum Requirements

• Valid (Class A) Commercial Driver’s License (CDL) with a clean driving record
• Passenger Endorsement
• Valid Passport and ability to drive through Canadian/US border when needed for tours.
• At least 1+ year of experience as a coach driver driving high-profile clients, musicians, bands, and/or celebrities
• Ability to pull a trailer

Preferred Requirements

• Strong interpersonal and communication skills for high-level interaction with clients and team members
• Experience with vehicle mechanics and onboard technology

Compensation details: 80000-150000 Yearly Salary

PI914792ff5dea-30492-38030827

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