Responsible for handling routine customer service inquiries via phone, chat, and email
· Must have excellent written/verbal communication and problem-solving skills, as well as being comfortable with multi-tasking as needed
· Research and communicate findings of customer payments, short pays and cash application details to the proper department and/or customer
· Accepts and processes customer payments
· Offer guidance on processes and troubleshoot common questions on programs and systems used
APPS Paramedical Services is a nationally known company that has offices in all 50 states. The offices are locally owned and operated and contracts with a wide variety of medical professionals who EXCEL in phlebotomy. APPS 78 is growing and is currently looking to expand...
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