Job Title: Customer Service Rep
Type: Contract, could be contract to hire
Start Date: 8/25/25
Duration: 6 months as a contractor
Location: Indianapolis IN
Pay Rate: $16.00
Keys to the role:
Overview:
The Customer Service Representatives serve our customers via telephone and email. They thoroughly and efficiently gather participant information, access and address concerns and issues, educate the participant where applicable to prevent the need for future contacts and document interactions.
General responsibilities include:
1. Provide excellent customer service and one call issue resolution
2. Handle incoming phone calls and assigned email requests along with escalated items
3. Assist participants with registration and log in issues
4. Assist participants with navigation on the website
5. Assist participants with overall questions concerning the applications available to them on the private portal
6. Work with Account Management on escalated issues of a non-routine nature
7. Assist members complete a Survey over the phone
8. Perform other, varied job-related duties as assigned
Required Skills
• High School Diploma or GED
• 1-3 years of experience in a technical call center environment or transferable skills
• Demonstrated customer service and issue resolution skills
• Strong detail orientation and listening skills
• Proficiency in computer software applications, including MS Word and MS Excel
• Effectively communicate both verbally and in writing
• Pleasant telephone voice, tone, and manner
• Willingness to work a flexible schedule and overtime when needed
• Successful completion of a background check and drug screen is required
...Duties This position is responsible for completing forensic examinations of digital media and validation testing of computer... ...or a combination of the following: digital forensics, computer science, information assurance, data processing, computer information,...
...Job Title: Video Podcast Producer Location: Los Angeles, CA (In-person) Employment Type: Contract-to-Hire About the Role: CyberGuy.com is looking for a creative and highly organized Video Podcast Producer to launch and manage a new filmed podcast based...
This is your opportunity to start a lifelong career with unlimited opportunity. Discover the flexibility youve been searching for by taking a minute to finish our online application.Minimum requirements:QualificationsNo experience, Willing to trainAbility to work...
Search Engine Evaluator What is a exactly is a search engine evaluation job? Search engine evaluation is the process of making informed decisions about websites, webpages, music videos, songs, images, maps and other data and rating them for accuracy, completeness and...
...within a company committed to internal promotion taking you to General Superintendent. This is a boots-on-the ground leadership... ...revenue they are ranked in the top 1% of the prestigious ENR Contractors. With over 100 years of long-standing history being one of the...