QUALIFICATIONS:
Day-to-Day
We are looking for a driven Customer Service Representative to join their customer support team handling contract issues as well as accurate response to primary support inquiries from dealers. You will be working in an inbound call center environment taking a high volume of calls per day roughly 70-80. Each call will last approximately 2-3 minutes based on the issue. Our client prides themselves on their customer care so professionalism and friendliness is a must!
Key Responsibilities: Coordinate clinic schedules, patient appointments, and follow-ups Handle insurance verification and surgery/test scheduling Prepare charts, charge tickets, pre-op packets, and related documentation Serve as a liaison between physicians...
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