Call Center Representative Job at Coforge, Charleston, WV

b1daRjdWd3pkdWZPUS9SUUl5NFJPSmF0cEE9PQ==
  • Coforge
  • Charleston, WV

Job Description

Job Title: Call Center Agent

Skills: Consumer customers, Calling, Bulk calling, Microsoft Office products (MS Word, MS PowerPoint, MS Excel)

Experience: 2+ Years

Location: Charleston, West Virginia

Job Type: Contract

We at Coforge are hiring Call Center Agent with the following skillset:

  • Promoting and/saving products and services.
  • Providing an excellent customer experience via phone.
  • Negotiating and completing save/service order requests from customers.
  • Working with customers patiently, tactfully, and efficiently.
  • Accurately informing customers of various fees and adjustments.
  • Providing options to the customer based on product and service needs.
  • Active listening skills.
  • Ability to follow tactical call flows to optimize the customer experience.

Job Tags

Contract work,

Similar Jobs

TBG | The Bachrach Group

Litigation Legal Assistant Job at TBG | The Bachrach Group

 ...with monthly client invoices Maintain electronic files for client matters Assist with travel arrangements upon request including car, hotel and airfare reservations Oversee arrangements for in-house and external depositions Set up conference calls and arrange... 

BREA Real Estate Academy of Toledo

Real Estate Consultant, Sales, Acquisitions, and Management Job at BREA Real Estate Academy of Toledo

 ...Do you want to become an integral part of a LOCAL, DYNAMIC Real Estate Investors Group? Did you know that90% of new millionaires...  ...Personality are far more important to us, but a background in Sales, Consulting, Negotiating, Hospitality, or Real Estate is beneficial... 

Blockreum USA, Corp

Senior Marketing Specialist DEFI/BLOCKCHAIN Job at Blockreum USA, Corp

 ...About Us We are a leading fintech company at the forefront of crypto, blockchain, and decentralized finance (DeFi) . Our mission is to bridge traditional finance and Web3 by providing secure, scalable, and innovative solutions for institutions, enterprises, and high-... 

Mauser Packaging Solutions

Field Service Technician Job at Mauser Packaging Solutions

 ...Field Services Technician/Engineer - Industrial The Field Services Technician/Engineer serves technical and administrative functions: REQUIRED SKILLS: knowledge in PLC, Advanced Knowledge of Hydraulic & Pneumatic, Troubleshooting Machinery, Electrical, AutoCAD... 

DarrowEverett LLP

Commercial Real Estate Paralegal Job at DarrowEverett LLP

 ...This position may be considered for fully remote employees as well as those looking for a...  ...and leasing transactions. Proofreading legal documents to ensure accuracy and...  ...Understanding of legal language and principles, research methods, court pleadings and processes, and...