Travel Support Specialist Job at Insight Global, Dallas, TX

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  • Insight Global
  • Dallas, TX

Job Description

A partner of Insight Global is looking to add several Customer Support Specialists to their team in Dallas, Texas. The Customer Support Specialist is responsible for assisting with operational and customer service support of the clients requirements. They will be working closely with the client to achieve position outcomes. They will be expected to process client requests received via phone, email, fact or internal proprietary systems.

*This role is 5 days onsite with multiple shift schedules available.*

Requirements:

  • 1+ year of experience in a call center or similar role in the Travel/Hospitality industry
  • Extensive understanding of reservation systems for hotel room blocks, rate structures and payment forms
  • Passion for having outstanding relationship management and customer service skills
  • Knowledge of Ground Transportation reservations and hotels as a product: chains, categories, locations etc.

Compensation: $21/hr to $25/hr per year annual salary. Exact compensation may vary based on several factors, including skills, experience, and education

Job Tags

Day shift,

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