Job Type: Full-time Employee
Location: Rochester, NY Hybrid with occasional in-office preferred; will consider Remote
Job Overview
Our client is seeking an experienced MS Dynamics 365 CRM Developer with a blend of technical expertise and functional knowledge of Dynamics 365 CRM (On-Prem). This individual will join a small Enterprise team to help drive the software development process that meets short-term business goals but prepares for long-term growth opportunities.
Essential Functions
· Act as the product owner and SME for all front and back-office Enterprise technologies (MS Dynamics CRM, Finance tools, plugins, custom integrations).
· Work cooperatively with cross-functional teams and engage with stakeholders to scope, map out, and document business requirements, translating them into technical specifications; analyze, design, develop, implement and maintain solutions to ensure that they are tailored to business needs.
· Design, develop, maintain and support production databases/applications including but not limited to Microsoft Dynamics CRM, Great Plains (accounting), Customer Portal, Product Web Integrations, credit card processing, reporting, enterprise application integrations and all custom utilities to support the business.
· Actively maintain awareness of industry trends and state-of-the art practices, assessing their viability.
· Stay informed about the latest Dynamics CRM developments, features and updates.
· Work independently or with DBA as service vendor to implement, configure, and troubleshoot database instances, replication, backup, restoration, partitions, storage, and access.
· Respond to system problems that may affect the database availability and performance.
· Evaluate, recommend and implement best practices for CRM configuration and use of new and existing end-user tools and products.
· Participate on the security team to implement controls, remediate vulnerabilities and threats.
· Monitor and provide support for critical applications and services on a 24/7 basis.
Experience and Qualifications
· Bachelor’s degree in information technology, Computer Science, Mathematics, Engineering or equivalent experience.
· Minimum of 7 years’ experience in relevant software coding and development.
· In-depth knowledge of Microsoft Dynamics CRM (on-prem) features, configuration, and customization.
· Strong understanding of business processes related to CRM, sales, marketing, and customer service.
· Proficiency with various technologies, i.e., Microsoft Windows and Office platform. Experience with Microsoft Web Technologies (ASP, XML, DHTML, JavaScript, VBScript, ASP.NET , IIS), Visual Basic (including COM/DCOM, ActiveX objects), SQL Server administration and programming (including TSQL), VisualStudio.Net (2003, 2005 and 2008), networking and Windows Server Administration.
· Effective verbal and written communications, interpersonal and problem-solving skills.
· Experience with migrating from on-prem to cloud preferred
· Strong problem-solving and software design skills.
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