Job Description

Job Functions:

• Design and deployment of security solutions including NGFW / NGIPS, S2S VPN, Remote Access VPN, MFA, NAC, Web / DNS filtering, Endpoint Security, EDR and Email Security.
• Assist clients in troubleshooting network and security incidents.
• Moves, Adds, Changes, and Deletions for client security requests.
• Create and maintain documentation for projects and/or ad-hoc client requests.
• Review in depth logs on various platforms to guide clients on both performance, functionality and/ or security concerns.
• Work closely with Project Manager’s to ensure project scope and timeline are defined and maintained.
• Regularly collaborate with pre-sales engineers to scope out level of effort for services and products.

Qualifications/Experience:

• 4+ years total work experience in IT.
• 2+ of those years directly in a security specific role.
• 2+ of those years in a consulting or customer service role.
• Fortinet and Cisco security certifications highly desirable.
• Detailed understanding of the TCP/IP protocols and security practices at all layers of the OSI model.
• Hands on production experience of at least several of the following technologies: NGFW / NGIPS, S2S VPN, Remote Access VPN, MFA, NAC, Web / DNS filtering, Fort EMS, Forti Authenticator, Endpoint Security, EDR and Email Security
• Excellent oral and written communication skills; ability to interact with internal and external stakeholders.
• Must demonstrate strong analytical, reasoning, and problem-solving skills.
• Ability to set priorities and adapt to changes in a quick, professional manner.
• Ability to use discretion when handling confidential information.
• Ability to effectively perform in a team environment.

Preferred Experience

• Working with project managers on a defined scope of work for a project.
• Knowledge of some security frameworks (NIST, IAM, PCI, CIS, ISO 27K, etc.)
• Working knowledge of Fortinet security products including: NGFW, IPS, VPN, Forti Authenticator, Fort EMS
• Experience in security maintenance of network and security devices
• Knowledge of automation to design and deploy security solutions.
• Cloud Security Management exposure.

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